privacy

Grounds for Data Collection (GDPR Compliance)

The processing of your personal information (meaning any information that may directly or indirectly identify you; hereinafter "Personal Information") is conducted in accordance with the General Data Protection Regulation (GDPR) and is based on one or more of the following legal grounds:

Performance of a contract: Processing is necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract;
Legal obligation: Processing is necessary for compliance with a legal obligation to which we are subject;
Legitimate interests: Processing is necessary for the purposes of our legitimate interests, provided that such interests are not overridden by your fundamental rights and freedoms. These interests may include improving our services, fraud prevention, network and information security;
Consent: In certain situations, we process your Personal Information based on your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing based on consent before its withdrawal.

By using this Site, you acknowledge and agree to the collection, storage, use, disclosure, and other processing of your Personal Information as described in this Privacy Policy, in accordance with the GDPR.

We encourage all users to read this Privacy Policy carefully and to use it as a basis for making informed decisions regarding the handling of their Personal Information.

What information we collect?

We collect two types of data and information from Users.

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. What Information We Collect

We collect two types of data and information from users:

Non-Personal Information

This refers to un-identified and non-identifiable information pertaining to a user, which may be collected automatically through your use of the Site. We are not aware of the identity of the user from whom this information was collected. Non-Personal Information may include:

Technical information transmitted by your device, such as browser type, operating system, language preferences, access time, and the referring website address;
Usage data, including pages viewed, browsing behavior, clicks, time spent on pages, and other anonymous aggregated statistics;
Device information, such as device type, screen resolution, and operating system version.

This data is used primarily to improve the functionality, performance, and user experience of our Site and services.

Personal Information

This refers to individually identifiable information, meaning information that identifies an individual or may, with reasonable effort, be used to identify an individual. We collect the following types of Personal Information:

Device Information: Including your IP address, geolocation data, unique device identifiers (such as MAC address and UUID), and other data related to your activity on the Site.
Registration Information: When you register to use our services, we may collect your full name, email address, phone number, physical address, and other contact details necessary for account creation and service provision.
Communication Information: When you contact us or respond to our communications (e.g. via email, chat, or contact forms), we collect the content of your message, your contact details, and any other information you choose to provide.
Transactional Information: If our services involve payments or purchases, we may collect billing details, payment method, and transaction history (note: payment processing may be handled by third-party processors under their own privacy policies).
User-Generated Content: Any content you choose to upload or share through the Site, such as profile information, comments, or other contributions.
All Personal Information is processed in accordance with the legal bases outlined in the GDPR and our Privacy Policy.

How Do We Receive Information About You?

We receive your Personal Information from various sources, including:

Directly from you: When you voluntarily provide us with your personal details to register on our Site, fill out forms, subscribe to newsletters, contact us, or use any of our services.
Automatically through your use of the Site: When you access or interact with our Site, we may collect certain information automatically, including through the use of cookies, tracking technologies, and server logs.
From third-party sources: We may receive information from third-party service providers, such as analytics vendors (e.g., Google Analytics), advertising networks, social media platforms, or public databases, in accordance with applicable laws.
Each of these sources helps us deliver and improve our services while ensuring compliance with our legal and contractual obligations.

What Information We Collect and How We Use It

We do not rent, sell, or share Users’ Personal Information with third parties except as described in this Privacy Policy.

We collect and use Personal Information for the following purposes:

Communicating with you: To send service-related notifications, respond to inquiries, and provide technical support;
Keeping you informed: To send updates, news, and information about our services and features;
Serving advertisements: To show you personalized ads and measure the effectiveness of advertising campaigns (see "Advertisements" below);
Marketing: To promote our Site, products, and services through marketing communications and campaigns (see "Marketing" below);
Improving our services: To conduct statistical and analytical research to enhance the Site’s performance, design, and usability;
Personalization: To provide you with a customized experience on our Site, including content and features tailored to your preferences and usage;
Compliance: To meet legal and regulatory obligations, and enforce our terms and policies.

Information Sharing and Disclosure

We may share Personal Information with our subsidiaries, affiliated companies, and subcontractors for the purposes listed in this Privacy Policy.

Additionally, we may share information with trusted third-party service providers, who may be located in various jurisdictions, including outside the European Economic Area (EEA), for the following purposes:

Site hosting and operation;
Service provision and user interface customization;
Data storage and processing on our behalf;
Advertising delivery, performance tracking, and retargeting;
Marketing campaign management and delivery;
Analytics, diagnostics, and research.

All third-party service providers are contractually bound to process Personal Information strictly in accordance with our instructions and applicable data protection laws, including the GDPR.

Legal Disclosures

We may disclose Personal Information if we believe in good faith that such disclosure is necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests;
Enforce our agreements and policies, including investigation of potential violations;
Detect, prevent, or address fraud, security, or technical issues;
Protect our rights, property, or safety, or those of our users or the public;
Establish, exercise, or defend legal claims;
Cooperate with law enforcement and protect intellectual property or other legal rights.

User Rights (Under the GDPR)

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

Right of access: You may request confirmation whether personal information concerning you is being processed, and, if so, access to that personal information along with supplementary information.
Right to data portability: You may receive a copy of the personal information you have directly provided to us, in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.
Right to rectification: You may request correction or updating of personal information that we hold about you if it is inaccurate or incomplete.
Right to erasure ("right to be forgotten"): You may request the deletion of your personal information, subject to certain legal and contractual limitations.
Right to object: You may object to the processing of your personal information for specific purposes, such as direct marketing or profiling, based on our legitimate interests.
Right to restriction of processing: You may request that we temporarily suspend the processing of your personal information in specific circumstances.
Right to lodge a complaint: You have the right to file a complaint with a supervisory authority, in particular in the EU member state of your residence, place of work, or where the alleged infringement occurred.

Please note that these rights are not absolute and may be subject to our legitimate business interests, legal obligations, and regulatory requirements.

If you wish to exercise any of your rights, or if you have questions about your privacy or this policy, please contact our Data Protection Officer (DPO) at:

MaxMORIX EXPERTS
Donald Max Henzi

Email: maxmorix@maxmorix.com

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements and policies.

Retention periods are determined based on:

The nature and sensitivity of the information;
The purpose for which the information is collected and processed;
Legal, regulatory, tax, accounting, or reporting requirements;
The potential risk of harm from unauthorized use or disclosure.

In accordance with applicable regulations, we may retain certain records, including client personal data, account registration documents, communications, and transaction history, for a legally required period—even after services have been terminated.

We reserve the right to rectify, update, supplement, or delete any incomplete or inaccurate information, at our discretion and in line with our data accuracy obligations under the GDPR.

Cookies and Tracking Technologies

We, along with our trusted partners, use cookies and similar tracking technologies in connection with our services, including when you visit or interact with our Site.

A "cookie" is a small data file that a website assigns to your device while you are viewing it. Cookies are widely used to ensure websites function efficiently and enhance your user experience. They allow seamless navigation between pages, enable certain features automatically, remember your preferences, and help tailor content and advertisements to your interests. Additionally, cookies assist us in compiling statistical data on your use of the Site.

Types of Cookies We Use

Our Site uses the following types of cookies:

Session Cookies: Temporary cookies that are erased when you close your browser. These are essential for normal system use and enable functions like page navigation and secure access.
Persistent Cookies: These remain on your device for a set period or until manually deleted. They are used to remember your preferences, such as language or login details, and to recognize you on repeat visits.
Third-Party Cookies: These are placed by third-party services appearing on our pages, such as analytics providers (e.g., Google Analytics), advertising networks, or embedded content services. They help us monitor user behavior and improve our services.

While cookies themselves do not typically contain personally identifiable information, we may link the information collected via cookies to personal data we already hold about you, to the extent permitted under applicable law.

Managing Your Cookie Preferences

You can remove or disable cookies through your browser settings. Please note that if you disable or delete cookies, some features of our Site may not function properly, and your experience may be limited.

Use of Google Analytics

We use Google Analytics to gather information about how users interact with our Site. This tool collects data such as how often users visit, what pages they view, and how long they stay. Google Analytics collects only the IP address assigned to you on the date of your visit, without identifying you personally. The data is used solely for service improvement and traffic analysis.

Google’s ability to use and share information collected through Google Analytics is governed by the Google Analytics Terms of Service and the Google Privacy Policy.

Third-Party Collection of Information

This Privacy Policy applies solely to the personal information we collect and process through our Site and related services. It does not apply to the practices of third parties that we do not own, control, or manage — including websites, services, and companies you may access through links on our Site, or any third parties with whom you independently share your personal information.

If you disclose your information to third parties — such as other websites, platforms, or service providers across the internet — their use and disclosure of that information will be governed by their own privacy policies and terms. We are not responsible for the privacy practices or content of such third parties.

We strongly encourage you to review the privacy policies and terms of service of every third party you engage with, particularly before disclosing any personal information to them.

How Do We Safeguard Your Information?

We take the security of your personal information seriously and are committed to protecting it. To this end, we implement and maintain appropriate technical and organizational security measures to protect your data against unauthorized access, loss, misuse, alteration, or destruction.

Our security practices include, but are not limited to:

The use of industry-standard security protocols and encryption;
Regular monitoring and auditing of our systems to detect vulnerabilities;
Access controls and authentication mechanisms to ensure that only authorized personnel can access personal data;
Employee training to promote awareness of data protection best practices;
Requiring our third-party service providers to adhere to strict data protection and security standards consistent with this Privacy Policy and applicable laws.

While we take reasonable steps to safeguard your information, no system can be completely secure. Therefore, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. By using our Site, you acknowledge and accept this risk.

If you believe your privacy has been compromised, please contact us immediately using the details provided in this Privacy Policy.

Transfer of Data Outside the EEA

Please be aware that some of the recipients of your personal data may be located outside the European Economic Area (EEA). In such cases, we will transfer your data only to countries that have been recognized by the European Commission as providing an adequate level of data protection.

If we transfer your data to countries that do not have an adequacy decision from the European Commission, we will ensure that appropriate safeguards are in place to protect your personal data. These safeguards may include the use of standard contractual clauses or other legal mechanisms, in accordance with applicable data protection laws.

We are committed to ensuring that your personal data remains protected, even when transferred outside the EEA.

Advertisement

We may use third-party advertising technologies to serve advertisements when you access our Site. These technologies may use your information related to your use of the Services, such as your browsing behavior and interactions, to deliver personalized advertisements to you. For instance, third-party cookies may be placed on your device to track and serve relevant ads based on your interests.

If you prefer not to receive personalized advertisements, you can opt out of many third-party ad networks. You may manage your advertising preferences and opt-out of personalized ads from members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA").

For more information about these practices, and to exercise your choices regarding the collection and use of your information for personalized advertising, please visit the following opt-out links:

Please note that opting out of personalized ads may not prevent you from seeing ads, but the ads you see may be less relevant to your interests.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, and other contact details, to send you promotional materials related to our services that we believe may be of interest to you. These communications may be sent either directly by us or through third-party subcontractors acting on our behalf.

Out of respect for your privacy, we provide you with a clear option to decline further marketing communications. If you choose to unsubscribe, we will promptly remove your contact details (email address, telephone number, etc.) from our marketing distribution lists.

Please note that even if you unsubscribe from marketing emails, we may still send you other important communications that are necessary for the provision of our services. These may include customer service notices, account-related announcements, or administrative emails, which are not considered marketing communications, and you will not have the option to opt out of receiving them.

Minors

We understand the importance of protecting children’s privacy, particularly in the online environment. Our Site is not intended for use by children and is not designed to collect information from individuals under the age of 16.

We do not knowingly collect or process Personal Information from minors without the prior consent or authorization of a parent or legal guardian. If you are a parent or guardian and become aware that your child has provided us with Personal Information without your consent, please contact us immediately at [add applicable email address]. Upon receipt of such a request, we will take steps to remove the relevant information from our systems.

Updates or Amendments to this Privacy Policy

We reserve the right to periodically amend or update this Privacy Policy. Any material changes to the Policy will be effective immediately upon being posted on our website. The "Last Modified" date at the top of this Privacy Policy will reflect the most recent revision.

Your continued use of the Site after such changes have been posted constitutes your acknowledgment and acceptance of the updated Privacy Policy. If you do not agree to the updated terms, we advise you to discontinue your use of our Site and services.

MaxMORIX EXPERTS

Introduction

What information we collect?